Privacy Policy

Privacy Policy

Vinsta Healthcare is committed to protecting the privacy, confidentiality, and security of your personal and medical information.This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our healthcare services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal and non-personal information:

a) Personal Information

  • Full Name
  • Phone Number
  • Email Address

b) Health Information

Medical details shared through enquiry forms, consultations, or service requests.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide healthcare services and support
  • To respond to enquiries and appointment requests
  • To improve website functionality and user experience
  • To send important updates, service notifications, and relevant health-related information.

We do not sell, rent, or trade your personal data to third parties.

3. Legal Basis for Processing

We process your data in accordance with applicable laws based on:

  • Your consent
  • Medical necessity
  • Legal and regulatory requirements

This Privacy Policy complies with the Information Technology Act, 2000 and the  SPDI Rules, India.

4. Data Sharing & Disclosure

We may share your information only when necessary, including:

  • With doctors, hospitals, and diagnostic partners for treatment purposes
  • With government authorities when required by law
  • To protect user safety, prevent fraud, or enforce legal rights

All third parties are obligated to maintain strict confidentiality and data protection standards.

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • SSL encryption
  • Secure servers and infrastructure
  • Restricted access to authorized personnel only
  • Regular monitoring and security updates

While we strive to protect your information, no digital system can guarantee 100% security.

6. Data Retention

We retain your personal and medical data only for as long as necessary:

  • To provide healthcare services
  • To comply with legal and regulatory obligations

Once the data is no longer required, it is securely deleted or anonymized.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or updates
  • Withdraw consent at any time
  • Request deletion of your data

To exercise your rights, please contact us using the details below.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental or guardian consent.
We do not knowingly collect personal data from minors without authorization.